Readiness Report

Evidence Over Hope: The Executive Case for Resilience Operations

Most enterprises have backup systems, disaster recovery plans, and security controls. When disruption hits, that’s often not enough – because none of those answer the question that actually matters: Can we actually come back, for each critical service, right now?

That gap is what resilience operations (ResOps) solves.

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STRIVE Podcast

Why “Hope” Is Not A Recovery Plan

Watch this STRIVE episode on why most recovery plans fail when it matters most – and how a new operational discipline called ResOps changes the equation.

Watch full episode See all episodes

The Reality: Recovery Is Harder Than Most Organizations Realize

Most organizations believe they’re prepared to recover.

The data suggests otherwise.

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76%

of organizations that had fully recovered from a breach said that it took longer than 100 days to do so.

1 in 3

mission-critical applications fail to meet their organization’s own recovery time objectives.

Cost of a Data Breach Report 2025, IBM

IT Disaster and Cyber Recovery Report, Cutover

Key Insights

The Stakes

Most organizations have recovery plans written during normal conditions, tested once a year in controlled scenarios, and never validated against a real disruption at scale. They measure recovery time objective and recovery point objective, but not whether the data they’re recovering from is actually clean.

Yet modern attackers target backup infrastructure first. Compromising your ability to recover compounds the damage of any attack and extends the impact long after the initial breach is contained.

What Makes This Different

This report makes the executive case for ResOps – a new operational discipline that treats recoverability as a continuously governed, measurable property of the business. It gives CIOs and CISOs a practical framework for defining which services must survive, designing for controlled degradation, and proving recovery capability before the incident arrives.

You’ll learn how to structure a ResOps Council, set impact tolerances that drive investment decisions, and measure resilience using Service Resilience Indicators – including Mean Time to Clean Recovery, the missing metric between cybersecurity and business continuity.

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The Five Domains of ResOps

Resilience governance

Recovery planning

Recovery architecture

Recovery assurance

Resilience measurement

IMPLEMENTATION GUIDE

Put the framework to work

The ResOps Technical Implementation Framework* gives your architects, engineers, and analysts concrete steps to build what this report describes – across all five ResOps domains, from resilience governance and recovery architecture to continuous validation and measurement.

Download the implementation framework

*Note that we are eager for feedback from the community on the ResOps framework and what’s required to successfully implement ResOps. If you would like to provide feedback and help to further define ResOps technical implementation details, join the community.

Related resources

STRIVE Podcast

Evidence Over Hope: Will Your Recovery Plan Hold Up Under Pressure

Most organizations believe they can recover from a cyberattack or outage — but belief isn’t a strategy. In this episode, we examine why the gap between backup infrastructure and actual recoverability is where enterprises are most exposed, and what a new operational discipline called ResOps can do about it.

Watch now